SoftCare

Simple, honest care software for Scotland — £10 per service user, unlimited staff, no hidden fees. Built for providers regulated by the Care Inspectorate.

Scotland · Care Inspectorate· Care Management· HR· Compliance· Scheduling· Payroll Integration

Care software that works as hard as you do.

Everything a registered provider needs to run the back office — in one place, priced fairly, without the 12-month onboarding.

Rotas & scheduling

Build rotas that respect contracted hours, availability, and travel time. Publish to staff instantly.

Inspection-ready compliance

Evidence Care Inspectorate requirements with live dashboards and an auditable trail — quality-framework grades, self-evaluation, and the records inspectors ask for.

Employee management

Contracts, right-to-work, DBS, training, supervisions — all tracked, all renewable, all evidenced.

Care plans & notes

Person-centred plans, risk assessments, and visit notes that actually get read — not binders that gather dust.

Timesheets & absence

Submissions, approvals, and payroll exports in a tenth of the time. Finance will love you.

Payroll integration

Pushes clean, approved data straight into your existing payroll system. No re-keying, no mistakes.

In every pocket. Online or off.

Your carers are in clients' homes, basements, lifts and rural roads. The SoftCare app keeps working when their signal doesn't — every visit note, every med tick, every fluid log queues safely on the device and syncs the moment they're back in coverage.

Works offlineLogs queue on the device, encrypted, and sync the moment signal returns.
Face ID & fingerprintNo passwords between visits. Biometric unlock on every device.
One round, one tapeMAR rounds, body maps, fluid logs and incidents in seconds — not minutes.
Family in the loopRelatives see daily logs and meds in their own app — without a phone call.

Simple, honest pricing.

One price. £10 per service user, per month — staff accounts free, no tiers, no lock-in.

Everything included

£10 per service user, per month

You pay for the people you care for — every staff account is free, however many you add.

£10

per service user, per month · billed monthly

  • Unlimited staff accounts included · no annual lock-in
  • Cancel anytime · 14-day free trial
  • Optional one-off onboarding & data migration — £500

What will SoftCare cost you?

Enter your service users — that's your whole bill. Staff accounts are free.

Pricing Calculator

Service users × £10 = your monthly cost. Add as many staff as you like at no charge. Onboarding is an optional one-off £500.

service users
employees
Your monthly cost £400
Annual cost £4,800
Total billable users 40 service users billed
Per-user rate £10.00/service user
Onboarding (optional, one-off) £500
40 service users × £10 = £400 a month — staff included free. Add the optional £500 onboarding once if you'd like data migration and setup help.

Questions

The things people ask first.

What's included in the per-user price?

Everything. Care management, rotas, compliance, HR, employee lifecycle, payroll export — no feature upsells, no per-module pricing. The per-user rate covers both service users and employees on the system.

How does the £10 work — per what?

£10 per service user, per month — the people you support. Staff accounts are free and unlimited, so your bill never grows just because you hire. No annual lock-in, cancel anytime.

Is there a setup or onboarding fee?

Only if you want it. Onboarding — data migration from your existing system, initial setup, and team training — is an optional one-off £500. You're free to set things up yourself at no extra cost.

Do you only work in Scotland?

Yes. SoftCare is built specifically for providers regulated by the Care Inspectorate in Scotland — the quality framework, self-evaluation, and the evidence inspectors look for.

Can I add or remove users anytime?

Yes. Add or deactivate accounts whenever you need — your monthly bill simply tracks the number of active accounts. No terms, cancel anytime.

Is my data safe?

UK-hosted, encrypted in transit and at rest, multi-tenant with row-level security isolating your organisation's data from every other customer's. Full audit trail on every change.

Ready to see it?

Our customer demo is live — log in as any role and click around. No sign-up, no sales call. Or send us a message and we'll get back to you.

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